Event Information

ALA Live Webcast: Five Principles of Productive Email

October 18, 2017
12:00 AM - 1:00 PM

Miller Starr Regalia
1331 N. California Blvd., 5th Floor
Walnut Creek, CA 94596

A badly written email can mean the end of a long client relationship. Emails reflect on the credibility, professionalism and quality of the entire firm. Excessive email use causes drastic declines in productivity as people continually interrupt concentrated work to check and send email. This webinar covers five principles of productive email, which is excerpted from Worktalk’s two-hour Ten Principles program. In this session, people learn to use email to enhance rather than undermine relationships, to escape the tyranny of constantly checking and sending email, and to make a professional impression with every email. As a result, they get more done and generate more productive responses to their emails. In addition, training people in email principles reduces the risk that they will get into legal trouble because of ill-considered emails.


  • Identify the purpose, analyze the reader and state the main point of an upcoming email.

  • Recognize how to write a powerful subject line for an upcoming email.

  • Discuss three strategies to make you more productive at using email.

Elizabeth Danziger is the Founder of Worktalk Communications Consulting, which enables people to achieve success through better writing. With 28 years of experience, Danziger has trained businesspeople from throughout the United States and has worked with executives from many major corporations. She has authored four books, the most recent of which is Get to the Point!


This Program is worth one hour of credit in:

CLM Application Credit: WRITING SKILLS

CLM Recertification Credit: Yes

California MCLE: Law Practice Management


$0.00 ALA Live Webcast: Five Principles of Productive Email